Blog

Empower Autonomous Teams To Accelerate Digital Delivery

All too often in business, there is a gap between strategy and execution. In this Forrester blog post, you’ll learn how digital leaders can reduce that gap and drive faster time-to-market by empowering autonomous teams and delegating decisions to those closest to customers. Contact A Systems Integrator to find out how Microsoft Office 365 can help your teams collaborate and better serve your customers.

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The evolution of customer service metrics

Customer service is important to brand success, but to drive revenue, customer experience may be far more important. According to Bain & Company, a 5% increase in customer retention can increase a company’s profitability by 75%. In this Forbes article, you’ll read more reasons why you may want to rethink the metrics you’ve been using to measure customer service, plus other benefits that a shift in focus from customer service to customer lifetime value can mean for your business.

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The True Cost of Free Email Service for Your Business

While free email services abound, they lack the business-grade services and high-level security that a growing enterprise requires. This e-book, The True Cost of Free Email Service for Your Business, details the premium email services that Microsoft Office 365 delivers. Exchange Online provides anywhere access to email across devices, backed by Microsoft’s expertise and worldwide datacenter network. Contact A Systems Integrator to get started, and take your business to the next level.

View: The True Cost of Free Email Service for Your Business

SLAM gets connected with Office 365

One of the largest providers of mental health services in the UK, South London and Maudsley NHS Foundation Trust (SLAM), was working on an outdated platform that hindered productivity. See how migrating to Microsoft Office 365 in the Azure cloud allows clinicians to collaborate from anywhere, reduce administration time, and focus more on patient care. Contact A Systems Integrator to find out how you can drive seamless communication and sharing of data in your organization with Office 365.

How to Collaborate Without Burning Out

Faster innovation and technology that enables 24/7 communication n on any device has driven an unprecedented demand for employee collaboration. In this article, you’ll learn from thought leaders about the phenomenon collaborative overload and how businesses can use tools to enable efficient collaboration while cultivating a culture that will empower employees to set boundaries that will ultimately combat burnout and drive greater productivity long-term. Contact A Systems Integrator to let us help you set up Microsoft Office 365 so you can help your teams work together more efficiently.

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Prepare for GDPR today with Microsoft 365

The GDPR is a comprehensive set of rules designed to protect personal data. It’s a responsibility that every company should already be doing. But to make compliance easier, Microsoft 365 has built-in GDPR compliance functions so you can protect your customers’ data and still focus on providing them with exceptional service. Read this white paper on how to prepare your business for GDPR and contact us for more. At A Systems Integrator, we want to help you keep your customers safe and happy.

View: Prepare for GDPR today with Microsoft 365